All hotels featured on HotelPronto.com can be booked online instantly. Online payment is taken via a secure server and a confirmation reference is quoted - followed by a confirmation email. A multi-lingual call centre, open seven days a week, is available for customers who prefer to make telephone bookings, plus a customer care department for after sales support. At HotelPronto they are committed to providing the highest quality of service both before and after sales.